Annual & ESG Report 2023-2024

Stakeholder Engagement

Colgate strives to connect with a wide variety of internal and external stakeholders so they can provide input on our sustainability strategy, particularly in terms of our targets. Below, we outline our key stakeholder groups, with examples of our engagement with each group with respect to sustainability.

 
Stakeholders Method of Engagement
Our Employees Through frequent internal communications, employee engagement surveys, digital engagement tools, country sustainability teams and internal subject-matter experts.
Our Consumers Integrated marketing communications, ongoing consumer dialogue via consumer cell and social media engagement.
Our Retail Customers and Partners Partnering with customers to encourage sustainable habits with consumers and brand promotion.
Our Shareholders and Investors Ongoing participation in investor conferences, newsletters, newspaper publications, annual reports, stock exchange intimations, website and Annual General Meeting.
Our Suppliers and Contractors Ongoing participation in sustainability steering and working groups.
Local Communities In-person meetings and engagement with local communities, majorly for CSR initiatives.
Government and Regulatory Bodies Ongoing monitoring of government and regulatory activity relevant to Colgate, as well as meetings and engagement through trade associations .
Non-governmental Associations Direct inquiries and feedback on an ongoing basis, virtual and in-person meetings, participation in boards, advisory councils and reporting/ disclosures.
Media Direct inquiries and feedback.


The governance and monitoring framework, stakeholder management and materiality assessment are essential to how we determine and drive our Sustainability & Social Impact Strategy.
 

Colgate's 2025 Sustainability & Social Impact Strategy

With the Colgate brand in more homes than any other, we are presented with great opportunities and new challenges as we work to integrate sustainability into all aspects of our business and create positive social impact. We are determined to position ourselves for further growth as we act on our 2025 Sustainability & Social Impact Strategy, based on our three key ambitions.

These ambitions are the SMILE in our SMILE-based targets. They are supported by specific actions and targets, reflecting our unwavering dedication to embedding environmental and social considerations into our decisionmaking processes.