Annual & ESG Report 2023-2024

Delivering on
SMILE
Based Targets

We are reimagining a healthier future for all people and our planet, and a smile is the perfect metaphor for this vision. It signifies health, happiness, well-being, prosperity, and a sense of achievement. To create more smiles, we are committed to creating value for all our stakeholders.

Our long-term value creation strategy is intricately designed to balance financial performance with sustainability. On the financial front, we focus on consistent innovation, building impactful brands, driving operational excellence, developing meaningful partnerships across the value chain, and making strategic investments that drive growth and profitability. By leveraging digital technologies and optimizing our processes, we ensure that our financial health remains robust, delivering strong returns for our stakeholders.

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Simultaneously, our approach underscores a structured pursuit of our Environmental, Social, and Governance (ESG) ambitions. In this report, we've expanded the scope of ESG by including vital areas such as Employee Well-being, Product Stewardship, and Sustainable Sourcing. Additionally, by fostering a culture of responsibility and transparency, we build trust with our consumers, employees, and stakeholders.

To achieve our long-term value creation ambition in both financial and sustainability aspects, we are pursuing our SMILE Based Targets - this enables us to create enduring value, ensuring that our business thrives while contributing positively to the world around us.

We are also introducing our O-O-O framework, which focuses on three pivotal aspects to highlight our journey in each area of our SMILE Based Targets

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Together, these efforts ensure that we continue to bring more smiles to our stakeholders and contribute positively to the world around us.