By organizing and optimizing our supply chain with clear approaches and policies, we continuously exceed expectations of our customers and consumers.
FY 2025–26 was the year of continued progress for CPIL, driven by resilience and innovation across safety, sustainability, operations, and consumer engagement.
From factory to shelf, every part of the organization contributed to delivering value with purpose. Safety and quality remained central, with Zero DAFW (Days Away From Work) achieved, reflecting a strong culture of care. To strengthen the Quality Culture, Right-First-Time (RFT) workshops and Proactive Approach Workshops were conducted across all Colgate-Palmolive and external manufacturing locations. These initiatives helped us with Zero Micro Incidents and Zero Product Recovery & Recall.
Driving Sustainability with Impact
Sustainability remained a guiding principle of our operations. We introduced over 2 billion recyclable tubes, a milestone in our commitment to eliminating plastic waste. We also reduced non-product water consumption by 11.22%, demonstrating our responsibility toward water stewardship.
Through strategic manufacturing network optimization, we generated ₹ 6 Crore in savings while improving efficiency. Additionally, the upgrade of our infrastructure to include four Grade “A” warehouses significantly enhanced our supply chain capability.
Closing the Loop
100% Migration to Recyclable Tube Packaging
Challenge
Often rolled up by consumers to use every last bit, Colgate toothpaste tubes have traditionally used aluminum barrier laminate (ABL) to maintain product freshness until the end. However, this structure also made the tube difficult to recycle. As sustainability expectations evolved, this created a key challenge for Colgate: transitioning to fully recyclable packaging by eliminating non-recyclable components, without compromising product performance, consumer experience, or brand aesthetics, while ensuring compatibility with mainstream HDPE recycling systems to enable circularity at scale.
Action
Colgate developed Platin Pro, a fully recyclable tube structure, through iterative prototyping to replace ABL. A crossfunctional team worked across supplier facilities and internal production lines to refine material design, testing multiple laminate specifications across white, transparent, and metallic finishes. These trials were supported by studies on flavor stability, formulation ageing, and tube performance, while commercial teams worked to manage cost implications and ensure scalability.
To help accelerate the industry's transition to recyclable tubes, we have openly shared this pioneering innovation with industry peers, reinforcing our commitment to advancing sustainable packaging solutions across the value chain.
Outcome
The portfolio transitioned to 100% recyclable tubes, receiving recognition from the Association of Plastic Recyclers.
The new structure is compatible with standard HDPE recycling streams and does not require specialized infrastructure. This shift has reduced environmental impact while maintaining product performance and manufacturability at scale, reinforcing progress toward circular packaging solutions.
Delivering Superior Experiences
Our focus on innovation and consumer satisfaction helped us elevate brand experience across markets. We achieved near 100% overall Superiority Quality, a powerful validation of product performance from consumers themselves.
The Sanand facility recorded 92% ‘No Touch Quality’, reflecting progress in hygiene, automation, and quality assurance. In a year of dynamic market demands, we successfully delivered 187 innovations, promotions, new product launches, and relaunches - all on time and in full.
Audits Driving
Sustainability
Across the
Supply Chain
We have stepped up our efforts to conduct thorough audits across our supply chain.
These audits are an essential part of how sustainability is integrated into our supply chain. By carefully assessing the processes of our suppliers, we can spot areas where we can help them improve, make sure they meet environmental standards, and stay true to our promise of doing business responsibly.
Power of WE
Our achievements were powered by our people. We deployed a flexible workforce across all plants, enabling us to meet peak production volumes. In parallel, our commitment to capabilitybuilding continued with programs such as SHAPE, which support long-term employee engagement across all our manufacturing sites.
Advancing Sustainability in Logistics
We are advancing sustainability in logistics through targeted actions that reduce emissions, enhance efficiency, and promote green technology.
Electric Vehicle Adoption
CPIL has collaborated with EV OEMs to use electric vehicles for customer dispatches, significantly reducing the carbon footprint of last-mile delivery.
Multimodal Logistics
Integrated transport modes such as road-rail and road-ocean significantly cut emissions, achieving 85%-90% lower emissions compared to road transport alone.
Direct Plant & Hub Dispatches
Serving orders directly from manufacturing plants enhances service levels and reduces the need for additional transportation, improving sustainability.
Containerization
Transitioning to closed-body containers with higher volumetric capacity and lower cost per ton improves both efficiency and environmental impact. CPIL ships 85% of domestic production using closed-body containers.
Customer Engagement & Collaboration
Conducting workshops and pilots with customers and OEMs to showcase the value of EV adoption and promote sustainable practices across the supply chain.