We continuously improve our supply chain to make it more connected, efficient, and sustainable. By strengthening supplier partnerships, using tools like SRSA, and leveraging data for better decisions, we plan smarter and act faster.
From automated warehouses to optimized transport routes, every step is designed to deliver greater value while reducing our environmental impact.
Our Driving Smarter Supply Solutions
Our on-going efforts to improve our supply chain efficiency include:
Enhanced Supplier Management (ESM)/ Safety in Logistics
CPIL is building stronger supplier partnerships based on shared goals and standards. This makes our supply chain more reliable and responsive while raising performance standards. Since 2018, we have assessed and audited over 90+ supplier sites to ensure alignment and maintain continuous improvement.
Compliance with Colgate's quality standards and regulatory requirements ensuring the quality and safety of our products.
Quality of service to ensure an effective supply of Colgate- Palmolive products to our customers and consumers.
Compliance with good environmental management processes and respect for worker safety and labor rights.
Strengthening the SRSA Program
We continue to strengthen our Supplier Responsible Sourcing Assessment (SRSA) program to ensure every partner in our network upholds our values. Through risk-based audits, we promote transparency, reduce potential risks, and support a more efficient and trusted supply chain.
Until FY 2025-26, we evaluated 94 suppliers who contributed to 82.5% of our total spend based on environmental and social criteria.
Human Rights and Anti-Forced Labor Program
We stand firmly for human dignity and fair working conditions. Guided by global principles like the UN's Universal Declaration of Human Rights and ILO's Core Labor Standards, we ensure that everyone in our supply chain is treated with respect.
As part of the Consumer Goods Forum, we support key principles against forced labor—believing every worker should be free to move, never pay for a job, and never be forced to work through debt or coercion.
No Deforestation Commitments
We believe in protecting forests for future generations. That's why we are committed to sourcing palm oil, soy, and pulp and paper packaging from responsibly managed forests.
Our No Deforestation Policy helps ensure that what we use doesn't come at the cost of nature.
End-to-End (E2E)
Supply Chain
We are focused on optimizing every part of our supply chain – from how we ensure safety and quality, to how we make, move, and deliver our products. By working smarter and more efficiently, we are creating a system that's reliable, responsive, and ready for the future. Here's how we are bringing this to life across five strategic areas.
Ambition Zero:
Employee Health &
Safety
We are committed to zero injuries across our operations, with no incidents, no lost workdays, and no serious harm. We continue to strengthen safety from the shop floor to logistics because every person's wellbeing matters.
- Targeting Zero Total Recordable Rate (TRR), Days away from work (DAFW), and Serious Injury and Fatality (SIF) incidents.
- Continuing to enhance safety measures in warehousing and transportation.
Enhancing Core
Manufacturing
Performance
In our factories, we are finding smarter ways to do more with less. By reducing downtime and cutting waste, we are making everyday operations smoother, more efficient, and better for the planet.
- Asset Utilization (AU): 2 percentage points vs. 2025
- Unplanned Down Time (UPDT): 2 percentage point reduction vs 2025
- Absolute Material Loss (AML): 1 percentage point reduction from 2025
Delivering
Quality
Excellence
With digital tools and No Touch Quality systems, we are making every product consistent, reliable, and ready to delight, right from the first go.
- Implementation of In-batch and e-log sheets for flavor blending.
- 100% Right First-Time observations completed on new product launches.
- Rollout of No Touch Quality at Baddi, Goa, and Sri City
- Targeting Overall Superiority in Quality through quality excellence and consumer perceived superiority.
Strengthening
Service
through
AI based Planning
We make sure our products reach the right place at the right time. With smarter planning and zerobased inventory, we are building a supply chain our customers can count on. We are targeting increased customer service levels through improvement in case fill rates year-on-year.
Driving
Efficiencies for
Financial Delivery
Our team is focused on unlocking 5% in savings on the overall spends through our Funding the Growth program by making every process smarter and more efficient. We work diligently across all functions to identify and capture values across the supply chain.
Raw Material & Packaging
We are committed to protecting the planet, supporting fair labor practices, and upholding strong business ethics. By partnering with suppliers who share these values, we are making sure that the raw materials we use are not only sustainable but also positively impact the communities and ecosystems we all rely on. As part of this, we are also focused on making our packaging as eco-friendly as possible.
We have achieved our 2025 target of making all our Toothpaste tubes recyclable. We are also teaming up with organizations to help recycle and repurpose plastic waste, creating a circular economy that keeps waste out of landfills and gives materials a second life.
